Claims
INSURANCE CLAIMS
When the unexpected happens, we're here to help
Making a claim is often when you need your insurance broker the most. At Agricom Insurance Brokers, we're committed to making the claims process as straightforward and stress-free as possible. We believe our service is measured by how we support our clients when things don't go to plan, so we're committed to providing honest advice, clear communication and personalised claims support every step of the way.
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Whether you've experienced storm damage, a motor vehicle accident, theft, fire, machinery breakdown or a liability claim, we'll stand beside you from the moment you notify us through to settlement. Our role is to advocate for you, keep the process moving, and help achieve a fair and timely outcome.
You're never just a number
Need to make a claim?Â
When you insure through Agricom, we are in your corner navigating the claims process for you. If and when you need to make a claim, we will:
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Assist you with lodging your claim correctly and promptly.
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Explain what information and documentation is required.
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Liaise directly with the insurer, loss adjusters and assessors on your behalf.
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Keep you informed with regular updates throughout the process.
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Advocate for your interests to help achieve the best possible outcome.
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Work to minimise disruption to your business, farm or personal life.
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Our focus is on taking the pressure off you, so you can concentrate on what matters most.
Contact our team as soon as possible and we'll guide you through the process from start to finish.
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To help your claim progress smoothly:
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Ensure everyone is safe and contact emergency services if required.
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Take reasonable steps to prevent further damage where it is safe to do so.
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Photograph the damage or incident.
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Keep damaged items where practical until the insurer advises otherwise.
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Collect any relevant details, including witness information where applicable.
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Contact Agricom Insurance Brokers before arranging significant repairs (unless emergency repairs are required to prevent further damage).
Our Claims Process
01Â Contact Us Immediately
Notify us as soon as an incident occurs. The sooner we are involved, the sooner we can begin assisting you.
03Â Manage the Process
We work directly with your insurer, assessors and other parties to progress your claim efficiently while keeping you updated.
02Â Lodge Your Claim
We'll guide you through the paperwork, gather the necessary information and submit your claim promptly.
04Â Claim Resolution
We'll continue to advocate on your behalf until your claim has been finalised and you're satisfied the process has been completed.